We provide dedicated resources and you will be billed on the total capacity assigned to your account.

We accept all credit cards and wire transfers.

The inbound bandwidth is free, while you will be charged for the outbound bandwidth only.

We do not restrict IOPs with respect to the disk size and there are no charges for IOPs.

PetaBytes Storage technology is Cluster-Aware Storage which allows you to specify on which cluster data can be replicated or backed up. By default, data is replicated across different storage servers. We have completely different independent storage clusters for running Production VM’s and different clusters for Backup snapshots so that you get the best performance on your virtual machines with reliability.

We provide full blown physical SSD storage for the production workloads.

We are not using HYPERCONVRGED or HYBRID storage in our technology as it has below issues that are reported by many industry veterans. HYPERCONVRGED and HYBRID storage are designed with a blend of flash-based solid-state disk and hard disk drives. There are reports and tests done on Hybrid storage where either part of the hybrid drive stops working, the entire device fails. Data recoveries, in general, tend to be more complicated for a hybrid system compared to either an individual SSD or HDD storage. A hybrid drive will run considerably faster than a HDD but slower than a pure SSD. Which won’t give you the performance that PetaBytes is providing to its channel partners for their end customer’s needs.

On every production VM disk you would get more than 900Mbps of read and more than 1000Mbps of write speed.

No, there is no restriction on IOPs. You will get around 15000 IOPs on every VM disk irrespective of its size.

On every production VM disk you would get more than 900Mbps of read and more than 1000Mbps of write speed.

- PetaBytes does not provide restrictions on IOPs on the basis of disk size. You will get around 15000 IOPs on every VM disk irrespective of its size;

- There is no extra charge for the IOPs.

- We provide secure console access of the virtual machine so that you can troubleshoot the VMs eg: booting into safe mode by pressing the F8 key etc.

We use KVM as hypervisor, which is Type1 hypervisor.

- KVM is cost effective scalable and very powerful hypervisor as compared to VMWare and Hyper-V;

- The CPU management of KVM is far better as compared to VMWare and Hyper-V;

- ESXi generally requires more time to create and start a server than KVM. ESXi also has slower performance when running servers, although this difference may be insignificant for typical loads. In terms of speed, KVM runs applications at near-native speeds, faster than other industry hypervisors, according to the SPECvirt_sc2013 benchmark;

No, you would not get direct access to the hypervisor. However you are able to do all the virtual machine and network related operation from the Management Portal.

We only provide KVM hypervisors.

We have our own PetaBytes proprietary backup tool for backup.

We provide both Image level and file/folder level backups. The image level backup is used for BMR in case of disaster, whereas the file/folder level backup is used to backup and restore critical files and folders;

There is no restriction on the retention policy. You can keep the number of backup images or the length of backup chain as per your requirement.

We use carbonite/doubletake for replication.

We provide near zero RPO.

In case of disaster the RTO per VM will be 25 minutes.

Yes, it's possible to white-label the management portal. For more information you will need to get in-touch with our pre-sales representative.

Yes, On-the-fly disk resize is available on our Cloud Management Porta.

Yes, this option is available under our Cloud Management Portal.

We are working on this feature and should be available in our next major release.

Yes, On-the-fly attach and detach is supported.

Yes, VNC access is available under Cloud Management Portal.

Windows 2008 R2, 2012R2, 2016, 2019, Windows 10, All Linux Flavors like Debian, Ubuntu, CentOS.

Yes, you can upload your own customized ISO. Also, you can customize the current VM running on the PetaBytes Cloud and set it as a template.

Yes, we have a support team available 24/7/365.

With regards to projects we have totally different teams who have expertise in different verticals. For more information kindly get in touch with our sales representative.

Yes PetaBytes is specialized in the Migration and our migration team looks into migration from start of the process till the end of migration.

No we don't have a single support plan. We have different tier support plans as per your needs.

Yes, we do support multiple IPv4 address per instance.

You can use www.speedtest.net on any of our VMs.

We can provide up to 1Gbps of download and upload speed as per the requirement.

No, you need to contact support in case you need a new vLAN.

Yes, all the vLANs are isolated from each other and each vLAN has its own firewall.

Yes, we do provide dedicated firewall for each vLAN.

We provide software firewalls, Pfsense and OPNsense.

Yes, we will provide you with the access of the firewall so that you can add rules on the firewall.

Yes, you can bring your own software firewall.

No, you can use as many public IPs as you require, however you need to fill the IP justification sheet for each public IP you use.